There is still some descussion around the excerpt meaning of digitalizing which means that people sometimes use it to narrate digitization.
though the general concord is that digitization refers to the transformation of process or socialising into their digital alternative.
Accounting of all business processes and associations involve people in some way, it's possibly more precise to convey that digitalization is the establishemnt of these business activites throughout digital tecnology.
In particular, these processes and interactions may not be fully digital but simply rely more heavily on digital tools than they used tools.
digitalization of a business is also to be expected an ongoing practice as new tehnology materialize that acknowledge more digitalization of opretion and reaction.